Rental FAQs

What does one day mean in relation to rental rates? One day rental rate is within store hours. It is calculated by calendar days, not by 24 hours.

How do I rent a bike with the hourly rate? Hourly rates are available for walk-ins at a first come, first served basis. Please note the amount of bike reserved will limit the amount of bikes available for walk-ins.

How far is Village Cycles from the Lopez Island Ferry Landing? The shop is in the Village, about 4 miles from the Ferry Landing.

How do I arrange bike delivery? Fill out the rental form and specify bike delivery and location in the additional comments. We will give you a call a couple days before your rental date to arrange the delivery. Requesting delivery does not guarantee the bikes will be able to fit into our delivery itinerary.

What time do you deliver bikes? The bikes will be there before we open the shop at 10 am and we pick up at 4:30 pm. This results in a one day rental rate.

What is a hybrid bike? A hybrid bike is a mix of a mountain bike and a road bike. Comfortable and suitable for riding over various types of terrain. Hybrid bikes do not have any electrical assist.

What is the range on the e-bikes? Approximately 40 miles depending on the level of assistance.

What is the model of the electric bike on your rental fleet? Aventon Pace 500.2 or Aventon Pace 500.3.

How do I cancel my reservation? Send an email to cancel a bicycle rental. Please be aware there is a $20 service fee with cancellations and cancellations within 24 hours of rental period are subject to a full payment.

Do you provide locks and helmets? Yes, it is no extra charge with a bike rental.

Can we swap out our depleted e-bike battery for a charged one during our rental? We can plug the bikes in while you grab a bite to eat, but we do not have extra batteries to swap out.

Are electric bikes fun? Yes!

Is Lopez Island the greatest place for cycling? We definitely think so! But we may be biased.